Testimonials at Busselton Toyota

Jan & I had a great experience with David Kennedy throughout the entire process of ordering and taking delivery of our RAV4 PHEV. He was very professional and extremely helpful from the day I placed the order to delivery. Prior to delivery David organised a similar vehicle to test drive and explained the difference between the 2 vehicles. When a RAV4 PHEV was available David arranged a test drive. David kept us well informed about the progress of the order and made the whole process smooth and stress-free. On handover, everything was well organised and explained clearly, and he made sure I was comfortable with the car before driving away. Jan & I appreciate the effort and attention to detail he put into making the experience such a positive one. Excellent customer service and a great representative for the dealership. I would happily recommend him to anyone looking to purchase a new car.

I would like to provide some positive feedback regarding my recent service experience at Busselton Toyota.

Vehicle booked in for a service: Lauren provided exceptional customer service from start to finish. She was professional, friendly, and incredibly accommodating throughout the entire process. Her communication was excellent, keeping me informed every step of the way, and nothing ever seemed too much trouble. When I collected my vehicle, it had been beautifully cleaned inside and out, which was a wonderful finishing touch and greatly appreciated.

Thank you, Lauren, and the Busselton Toyota service team for making the experience so easy and enjoyable. Excellent customer service like this deserves to be recognised, and I look forward to returning.

Thank you, Simon !! I’m incredibly grateful for the new Prado we purchased. Five stars honestly aren’t enough to reflect the level of customer service you, Rob and your team provide—I’d happily give even more if I could.
Thank you for everything. Truly outstanding, professional service from start to finish!
Simon I Really appreciated your patience  🙏🏻
Highly recommend

The service we receive from Busselton Toyota is excellent. The team and John Baggetta are beyond amazing from the day of our first enquiry to now, 2 years on, the service is still well above expectations.

I am extremely grateful for the wonderful service done on my vehicle and to all staff members for their professional assistance.

The car was ready at the correct time I was told it would be. In all my years having my vehicle's serviced Busselton Toyota has been by miles the best service I have ever had.

The recent purchase of my new Toyota Yaris GLX Urban was an exciting uplifting experience. I had never seen or driven in a Yaris Cross before my purchase. All the paperwork went through the Busselton dealership, and I must say the professionalism by Jack Hendriks was second to none. His initial contact was friendly and full of information regarding the car and what to expect with paperwork. We kept in continual contact with paperwork sent through to sign and a very smooth & stress-free delivery on the day. Jack presented me with a lovely bottle of Margaret River wine and some yummy chocolates (Little Ottos) handmade from Busselton. He said he was not leaving until he had explained all the details of the car (still trying to take it all in) which took a good hour. I did not realise at the time that he had another delivery that day so really appreciated the time that he put in.

I really love my Toyota, although at times I feel I have purchased a computer robot. I do not have to turn the key, take the hand brake off, put the lights on or manually use high beam, or open the boot with no hands . Jack set up the phone, blue tooth etc. and got me onto Toyota Connect. All in all, a great little car but still learning the gadgets.

A big 10 out of 10 for Jack Hendriks