Testimonials at Busselton Toyota

Sales Testimonials

"My experience was seamless and I was impressed with Lawrie keeping me informed on the process and delivery dates."

- Vivien Langfield, April 2021

"We were extremely happy with the whole purchase process and Wessel was extremely helpful."

- Vivienne Duggin, March 2021

"From sales person to the finance, are all easy to talk with.  Very welcoming.  It's really a pleasure getting a car from Busselton Toyota.  All the people are lovely and friendly. Will be happy to get another from them in the future.  Thanks from my family to the Toyota Busselton family."

- Crispin & Grace Valente, January 2021

"Tammie Fisher provides excellent assistance, professionalism, courtesy, and expertise. She was wonderful to work with. Great experience."

- Anonymous, June 2021

"I had excellent customer service from Rob, David and above all, Tammie, she was recommended to me by another person in Bunbury for her skills at personalising her service. She could well be used as a role model for some other sales people. Thank you Tammie."

- Ann Taylor, May 2021

"Very hard to improve on our experience and following the help and guidance Rob gave can’t see us shopping any well else for our next vehicle."

- Richard Bingham, May 2021

Sales Testimonials - 2020

"We found Tammie Fisher to be extremely professional in all aspects of her work especially with her overall knowledge of the Toyota product.  The New Car Manager, Jed Teague, was so obliging and easy to do business with.  We could not have been more impressed with the way Busselton Toyota runs their organization and have no hesitation in recommending them to others.  Well done."

-Max & Sue Cunnington, March 2020

"Wessel went out of his way to help explain the benefits of Hybrid technology. He allowed me to research alternative makes and models without pressuring me into selecting Toyota. He allowed me to take an extended test drive and everything he told me was proved to be correct. Rob in finance was also very accommodating. The service at this dealership is second to none, as I have done business with two others."

-Jeremy McClintock, February 2020

"Wessel was knowledgeable about his vehicles and not once tried to pressure me into making a decision but was on hand to assist with all information needed to make my decision.  If this vehicle is as good as my previous Toyota I will be extremely happy."

-Robin Middleton, February 2020

"Laurie Watson was a pleasure to deal with. No mucking around and he signed off on every part of our contract completely whilst keeping us up to date on time frames etc.  I found Laurie to be personable and professional. We knew what was going on at all times with plenty of ongoing correspondence as the process rolled on. Good experience throughout."

-Noel Shepherd, February 2020

"The facilities are great. The people are friendly and our particular salesman ensured we had a good purchasing experience.  Wessel not only dealt with us honestly but with humour as well.  A great person to buy a car from."

-Colin & Nicky Roberts, March 2020

"Busselton Toyota are so easy to deal with and the whole process of buying my new car was so easy and stress free."

-Brendan Lindberg, March 2020

"Tammie was on par with giving me all the information on the delivery of my new car. I can’t fault anything. Everyone at Busselton Toyota were extremely helpful.  And Tammie was above and beyond helpful."

-Kristy Jordanoff, February 2020

Sales Testimonials - 2019

"Prices are very competitive, friendly and helpful staff, ability to provide a loan vehicle whilst experiencing any delays in delivery or service work. Wessel was polite, respectful, responsive, punctual."

- Greg Cooper, July 2019

"Staff are always friendly and willing to meet your needs. Very professional. Tammie Fisher was a pleasure to deal with. A very knowledgeable person and makes you feel right at home. Nothing was a problem."

- Matt & Vicki Szczecinski, July 2019

"Wessel was wonderful, no pressure, answered all my questions, kept me up to date and followed up with me after delivery."

- Doreen Chalmers, July 2019

"They were friendly and professional and they made our experience of getting our first Prado, exciting, easy and enjoyable."

- Jane Davis, July 2019

"Wessel van Aardt was so helpful, full of knowledge about the Prado; nothing was too much trouble."

- Paul Finucane, All West Building Approvals Pty Ltd , July 2019

Sales Testimonials - 2018

"We have just taken delivery of our LandCruiser from Laurie Saltarini at Busselton Toyota. We have bought 7 cruisers over 20 years and as a family unit 3 other cars for our sons. Delivery was on schedule, exactly what we purchased. Laurie, Rob and Tammie made our purchase a pleasurable and stress-free experience. The team at Busselton Toyota from Heather at reception through to Geoff at service always make it a pleasure with their friendly and no hassle assistance with any queries and servicing. Special thanks to Laurie for organising his new lady rep Tammie Fisher to explain and load all our Nav maps, music, phones. Tammie stayed back an extra hour to 6pm. A lady rep who knows her vehicles and the car business. We can highly recommend Busselton Toyota, Laurie Saltarini and Tammie Fisher in purchasing your next vehicle."

- John & Judy Slieker, February 2018

"It is not every day that you are pleasantly surprised with service excellence. From the time that I walked into Busselton Toyota, till I took delivery of my new vehicle, I was made to feel special and unique. Nothing was too much trouble and every aspect of my new vehicle build was handled professionally, to my satisfaction. It was especially well done due to the fact that my vehicle had to go to 4 different outside contractors with 2 of them out of town. The vehicle was completed on time, as promised, in a week and delivered on time, with zero inconvenience to me. Tammie was professional and very knowledgeable with the product I was purchasing."

- Alan Avice du Buisson, July 2018

"Very professional team. Great product knowledge from Tammie and Jed. Pleasant atmosphere at Busselton Toyota. Tammie was very helpful. She knows her Toyotas inside and out and was very pleasant to engage with. Tammie was up front , that our preferred car colour was not going to be available immediately. She kept us updated, and managed to source one ahead of the estimated delivery date. Also we felt we received a fair price for our trade vehicle. Good experience all round."

- Greg Jackson, August 2018

"Tammie Fisher and Jed where amazing, I couldn't have asked for better service. Tammie has a very happy personality and is a joy to be with."

- Hilary Tonks, August 2018

"This team are excellent.  They are professional, attentive and respond to requests in a timely manner.  The process of buying a car there is just so easy.  Tammie is amazing, her product knowledge is second to none.  She followed up when needed and was always police and courteous.  The Finance Manager Rob Saltarini was again first class as he has been on all my dealings he is polite and courteous very knowledgeable and fast and efficient."

- Neal Ruane, August 2018

"The assured efficiency of the salesperson, Wessel, pleasant showroom surroundings, and above all a friendliness without pushiness.  After years of dealing with a rival company, the whole experience with Toyota was not only a pleasant one, but both hassle and trouble free."

-  Michael Beale, September 2018

"Lawrie was great to deal with and helped me feel comfortable and relaxed during the test drive. I was nervous as the RAV4 is bigger than my Yaris.  Showing me all the features definitely assisted the decision to purchase the RAV4. I felt comfortable expressing any concerns I had about the size upgrade. I found Lawrie very easy to talk to and not at all pushy."

-  Christine Pointon, September 2018

"Tammie is one of the best salespeople I have dealt with, great service and very knowledgeable.  She went through everything in and out of my new car before I left and was not pushy to get the deal.  Highly recommend Tammie at Busselton Toyota.  A pleasure to deal with."

- Nathan Brennan, Bunbury Plumbing Services Pty Ltd, September 2018

"Murray was respectful, informative and helpful with quickly organising finance and a car to suit my needs. I have recommended a friend see him to purchase her next vehicle.  Murray is a down to earth person that has good knowledge of the vehicles being sold."

-  Maria McGill, September 2018

"Very relaxed atmosphere, sales staff are patient, knowledgable and flexible.  Wessel was a delight to do business with."

- Roz Abbott, October 2018

"I liked the personalised attention, greeting by all staff, not pushed into decision making, competitive pricing and overall ease of purchase. Wayne Manson, although a new member of the staff, sought clarification from his mentors on any areas of uncertainty and was ably assisted."

- Lesly Singleton, October 2018

"Best customer service, great knowledge of their cars and super helpful.  Tammie was amazing, she was patient, helpful and very knowledgeable." 

-  Debora Vendrasco, October 2018

"Would highly recommend Busselton Toyota.  The deal, the service you receive from them and the professionalism of their team."

- Mick Ferrero, December 2018

"The Sales Department are very approachable, helpful, patient, highly trained and professional and give the customer exactly what they agree to.  Tammie Fisher is one of the best, most helpful, professional, transparent sales persons I have ever dealt with.  She was accommodating to speak with me after hours due to my busy work schedule.  All credit to this great team.  Will definitely return for our next deal and recommend to friends."

- Keith Williams, December 2018

"The salesman, Lawrie Watson was a pleasure to deal with. Non pushy, well-mannered and extremely helpful. I will buy my next Toyota from Busselton Toyota and more importantly from Lawrie Watson."

- Jared Truscott, December 2018

Sales Testimonials - 2015

"It is a very good vehicle, and was a good deal from a good dealership. I like the vehicle, particularly the voice activated hands free, and interior layout (with better drink holder etc.) Thank you."

- Michael Norriss, February 2015

"Sales person Tammie was extremely knowledgeable about the Toyota Sahara Landcruiser, and we were impressed with her help, nothing was too much trouble for her. A nice cold drink was provided on the day we took delivery of our lovely new Toyota, which we enjoyed as it was a very hot day.  This small thoughtful gesture was important to my wife.  We enjoyed catching up with the proprietor Laurie Salttarini and my wife just loved the wonderful gift pack surprise.  In actual fact all the staff in the office were great and made us feel very welcome and comfortable.  It was a real pleasure to do business with this dealership.  YES WE DID LIKE THE WAY THEY DO BUSINESS."

- Bill & Elizabeth Stevens, February 2015

"All the staff that I had contact with were extremely helpful, cheerful and a pleasure to deal with. I especially liked that I was given all the information I required and all my questions answered without the feeling that I was pressured into purchasing either a vehicle or accessories. "

- Heather Byfield, February 2015

Sales Testimonials - 2014

"The sales person was just so helpful and nothing was too much bother for him. He showed me how everything worked and is a very polite gentleman. It was my birthday on the 25th March and I had said I would love it for my birthday. They got it there and everything done to it for me to pick up for my birthday. That to me is going that extra mile. Great customer service. I love my new Rav4. I will always be going back to Busselton Toyota. Great staff all round and fantastic service."

- Karen Tong, April 2014

“Outstanding support and advice from start to finish, all carried out in a relaxed environment. The time taken to explain all of the features, including the time spent with me when I returned to the dealer with a couple of questions. Just a remarkably satisfying experience from end to end. Brilliant!”

- Tim & Jane Aston, April 2014

“From start to finish an excellent service to purchase a great vehicle.”

- Steve Turner, May 2014

"No pressure, just polite and friendly in answering all our questions. Nice and easy delivery, no fuss, very professional. Excellent job by all staff, sales person explained everything well."

- Phil & Carolyn Thomas, May 2014

“I had a great experience buying my new car and have recommended Busselton Toyota to family and friends already.”

- Matt Polain, Baywest Blinds & Shutters, June 2014

“Kept informed, the car had to be ordered as the colour was not available. So nice and friendly – have recommended to numerous people. Would not go anywhere else.”

- Dawn McCarthy, June 2014

“The staff at the dealership were very friendly and helpful and we were made to feel very welcome without any pressure to settle on something immediately. They were happy for us to take our time and look, go away and think about the offers and ask as many questions as we needed to, all with patience and understanding.”

- Sharon Goddard, July 2014

“Nothing was too much trouble and we were attended to very promptly and courteously. We were loaned a vehicle and the new vehicle arrived on time as we were advised. Busselton Toyota are always very focused on the customer’s needs and I cannot think of a time when they did not do the absolute best for my wife and I and we have just come from owning a new Mercedes Benz and Busselton Toyota treated us better than the Mercedes Benz dealer did… well done!”

- Ray & Debbie Brandt, July 2014

“Professional team, that’s why I bought another new car there. Otherwise I would have gone elsewhere.”

- John Hilton, August 2014

“I have had a vehicle serviced by Busselton Toyota and have also purchased another new vehicle from them prior to this. They have always been very professional and a pleasure to deal with.”

- Barry Calverley, August 2014

Service Testimonials

"Always a pleasure whenever we have called or liaised with anyone from Busselton Toyota, very very helpful and makes owning our Toyota Hilux even more pleasureable."

-Tracey Charles, May 2021

"Caitlin from the service department was extremely helpful, she has the best communication skills I’ve seen from anyone in that department."

-Rebecca & Paul Hardie, May 2021

"A pleasure as always to deal with Busselton Toyota."

-Vin Dawes, May 2021

"Have no complaints at all. Have always had wonderful service and any queries the staff have been very helpful."

-Ben Tas, May 2021

Service Testimonials - 2020

"The service was carried out to a high standard (as always), the staff were very obliging and honest.  When the service was complete I received an explanation of any of the concerns and arrangements were made to have the fault rectified.  The car's performance was most satisfactory.  I have been having  my regular services carried out by your company for many years and have nothing but thanks for the quality of work always carried out.........where else would I go?"

-Ed Whitely, February 2020

"We were caught in traffic and rang to say we would be late, they were very understanding. They held the loan car for us as well. The car service was completed in good time and was very thorough. The Service Desk personnel were friendly and helpful and we love the capped service price!"

-Dumitru & Fleur Ambrosa, February 2020

"I have always been treated with courtesy and respect and the servicing has always been totally satisfactory.  Keep up the good standards."

-Laurel Stone, February 2020

"Always ready to help.  Easy to make service appointments. Work was completed to my satisfaction and completed earlier than expected.  A big thank you to Bill and Geoff and the service department.  Always friendly and helpful."

-Frederick Le Roux, March 2020

"We are very happy with the 10,000km service. On time, great/welcoming feeling in the Toyota showroom & chill area! Was able to utilise a vehicle whilst mine was being serviced which was extremely appreciated!! Keep up the good work Toyota!"

-Chris & Bronwyn Blake, March 2020

"From drop off to pick up it was all easy and customer service was excellent."

-Dennis Mifsud, February 2020

Service Testimonials - 2019

"Shops close by, or relax and have coffee, read the paper or magazine. Very friendly and experienced staff."

- Ange & Andrew Longmore, July 2019

"I was very happy with the recent service on my car at Busselton Toyota. All aspects of the service were completed to my satisfaction. I was, as always, impressed with the courtesy, cheerfulness and helpfulness of staff, and very pleased to have access to a courtesy car. The service at Toyota is far superior to any I have experienced with other dealers."

- Carmel, July 2019

"My impression of  Busselton Toyota is of a business run well.  Service is one hundred percent plus staff know their job and execute it well.  Customers can only walk away satisfied as we have each time.  If we need another new vehicle you would get the business 1st up."

- Ron & Marg Dewar, July 2019

"My Car is my pride and joy and Busselton Toyota make sure it is fully serviced and kept like a new car."

- Hilary Tonks, August 2019

"Busselton Toyota are very fiendly people. The service was done to my precise requirements and on time. Yippee! Still feellin' it."

- Geoff Harris, August 2019

"Always really happy with everything when I get my service done with you guys!  My vehicle comes back better than when I'd booked it in! Bill is an excellent Service Consultant, really friendly and a nice bloke!"

- Brad Agius, August 2019

Service Testimonials - 2018

"Busselton Toyota provide a comprehensive service of our vehicles when required. The staff are polite and most obliging also providing a vehicle to return home whilst the service is being conducted."

-  Rick Cardinal, August 2018

“Good old fashioned customer service very well done. Keep up the good work.”

-  Kingsley Sears, August 2018

“It's always a simple, hassle free experience getting my cars serviced with Busselton Toyota.”

-  Brendan Lindberg, August 2018

“It was a highly satisfactory service, and very efficient and professional service people.  Have always found Busselton Toyota very friendly and professional service people and have always been more than satisfied with my services and feel confident that I have had a very professional and qualified job done.”

- Judy Tremlett, October 2018

“Appreciated the loan car while mine was being serviced and very friendly, competent staff make it worth the trip to Busselton to buy and service my cars. Busselton Toyota is a very professional company that is run with good old-fashioned service.”

- Anthea Borg, October 2018

“Friendly staff, car was delivered at the right time plus washed and vacuumed. Love that I can sit in comfort and either read or watch TV. Great experience.”

- Sharon Little, October 2018

“Busselton Toyota are a very professional outfit; they were ready to book my vehicle in when I got there and arranged for a driver to pick me up when the service was finished.”

- Paul Riley, October 2018

“Excellent service, friendly and courteous staff, punctual and accommodating servicing.”

- Paul Payne, Payne Geological Services Pty Ltd, November 2018

“Accommodating with timing of service and availability of courtesy car. Car was sparkling inside and out.”

- Sharyn Bucat, November 2018

“Highly organised, everything runs smoothly, easy access, great customer service & a courtesy car was organised.”

- Alan & Natasha McGuinniss, November 2018

“Prompt, friendly and offered me a vehicle without asking. The car was washed and ready 30 minutes earlier than anticipated.   This was my first Toyota experience. I have always had a Range Rover but decided on a change. I have been nothing than happy with not only the sales division but the service was above my expectations. Well done Busselton Toyota, I shall be sharing my positive experience about you to friends and family and will definitely recommend you.”

- Marnie Zdravevski, November 2018

“These people are professional to the core.  Every aspect is covered and a pleasure to deal with.”

- Peter Grocock, November 2018

“Very happy with Busselton Toyota.  From the purchase of our vehicle to the assistance with booking in our service and borrowing a 'Loan vehicle', I cannot fault anything at Busselton Toyota.”

- Graham & Sharyn Geikie, November 2018

"Busselton Toyota did what they said they would. They serviced the vehicle, gave it a wash and clean, and it was ready when I got back to the Toyota dealership. The staff were kind and courteous."

- Patricia Fraser, December 2018

“Friendly staff. Great service, quick consistent return of vehicle.  A pleasant experience.”

- Sherryl Wells, December 2018

Service Testimonials - 2016

"I have come to expect first class service and they haven't disappointed, now the 4th car in the family over 7-8 years."

- Graham & Toni Velterop, June 2016

"Service Department was efficient, organised and highly professional.  They even gave my vehicle a courtesy clean."

-  Rob Scanlan, August  2016

"I was extremely impressed with every aspect of my service experience.  The staff were incredibly professional and friendly and the process was very easy to organise.  I was particularly impressed with the lovely clean car I was given upon my return."

-  Rachel Cook, August 2016

Service Testimonials - 2015

“Busselton Toyota is an extremely helpful and friendly company. I am pleased that I purchased my vehicle from them and will be returning to them for future service work (when my travel plans permit). I have been treated courteously, work done is entirely satisfactory and on time, and I would without hesitation recommend them to my colleagues for purchase and service of a vehicle.  All this, in spite of the fact that Busselton is some 160km from my home.”

- Bruce Zilm, February 2015

"Have been having all family vehicles serviced in Busselton for many years and have always been happy with their high level of service, from the service manager to the reception.  Have recommended them highly to friends who now get their vehicles serviced there.  Also had a friend who recently bought a Rav 4 after test driving ours.  They were previously Holden owners."

- Kay Pavlinovich, February 2015

"Busselton Toyota always look after us and Libby the service advisor is great to deal with.  Overall we are very happy with our Landcruiser and with Busselton Toyota who always go out of their way to make sure we are happy."

- Debra Brandt, March 2015

Service Testimonials - 2014

“All persons I had contact with were extremely helpful and very pleasant.”

- Sabina Cheshire, March 2014

“From the moment I booked in for a service, staff worked in with me to get it serviced on the day which suited my wife. We received a text message to confirm date of service, we also got a reminder which is great because as a couple we are very busy. When Leanne picked up the car staff could not have been more friendly if they tried. The service department went over the service with my wife from A to Z. The car was washed and vacuumed to a high standard. Busselton Toyota are the best dealer I have dealt with. Well done everybody.”

- Gordon & Leanne O’Dea, March 2014

“The whole experience was professional – from the initial phone call to book the service to pick up. A fantastic bunch of well trained people. I will remain a loyal customer as long as I remain here in the South West. Keep up the great work.”

- Chris Griffin, July 2014

“The gentleman who greeted me when I arrived was welcoming and professional. The service department is clean and well presented. The staff who were around and could be seen were pleasant, smiling and I was made to feel right at home. I recommend Toyota to everyone. I love my car and I have always loved being spoiled by the Busselton Toyota staff members. This car is the fifth Toyota I have owned since I was 17 years of age.”

- Trudi Ruane, August 2014