Busselton Toyota Testimonials

Sales Testimonials

"We have just taken delivery of our LandCruiser from Laurie Saltarini at Busselton Toyota. We have bought 7 cruisers over 20 years and as a family unit 3 other cars for our sons. Delivery was on schedule, exactly what we purchased. Laurie, Rob and Tammie made our purchase a pleasurable and stress free experience. The team at Busselton Toyota from Heather at reception through to Geoff at service always make it a pleasure with their friendly and no hassle assistance with any queries and servicing. Special thanks to Laurie for organising his new lady rep Tammie Fisher to explain and load all our Nav maps, music, phones. Tammie stayed back an extra hour to 6pm. A lady rep who knows her vehicles and the car business. We can highly recommend Busselton Toyota, Laurie Saltarini and Tammie Fisher in purchasing your next vehicle."

- John & Judy Slieker, February 2018

Very relaxed atmosphere, sales staff are patient, knowledable and flexible.  Wessel was a delight to do business with.

- Roz Abbott, October 2018

I liked the personalised attention, greeting by all staff, not  pushed into decision making, competitive pricing and overall ease of purchase. Wayne Manson, although a new member of the staff, sought clarification from his mentors on any areas of uncertainty and was ably assisted.

- Lesly Singleton, October 2018

Best customer service, great knowledge of their cars and super helpful.  Tammie was amazing, she was patient, helpful and very knowledgeable. 

-  Debora Vendrasco, October 2018

The assured efficiency of the salesperson, Wessel, pleasant showroom surroundings, and above all a friendliness without pushiness.  After years of dealing with a rival company, the whole experience with Toyota was not only a pleasant one, but both hassle and trouble free.

-  Michael Beale, September 2018

Lawrie was great to deal with and helped me feel comfortable and relaxed during the test drive. I was nervous as the RAV4 is bigger than my Yaris.  Showing me all the features definitely assisted the decision to purchaae the RAV4. I felt comfortable expressing any concerns I had about the size upgrade. I found Lawrie very easy to talk to and not at all pushy.

-  Christine Pointon, September 2018

Tammie is one of the best salespeople I have dealt with, great service and very knowledgeable.  She went through everything in and out of my new car before I left and was not pushy to get the deal.  Highly recommend Tammie at Busselton Toyota.  A pleasure to deal with.

- Nathan Brennan, Bunbury Plumbing Services Pty Ltd,  September 2018

Murray was respectful, informative and helpful with quickly organising finance and a car to suit my needs. I have recommended a friend see him to purchase her next vehicle.  Murray is a down to earth person that has good knowledge of the vehicles being sold.

-  Maria McGill, September 2018

Very professional team. Great product knowledge from Tammie and Jed. Pleasant atmosphere at Busselton Toyota.  Tammie was very helpful.  She knows her Toyotas inside and out and was very pleasant to engage with.  Tammie was up front , that our preferred car colour was not going to be available immediately. She kept us updated, and managed to source one ahead of the estimated delivery date. Also we felt we received a fair price for our trade vehicle. Good experience all round.

- Greg Jackson, August 2018

Tammie Fisher and Jed where amazing, I couldnt have asked for better service.  Tammie has a very happy personality and is a joy to be with.

- Hilary Tonks, August 2018

 

This team are excellent.  They are professional, attentive and respond to requests in a timely manner.  The process of buying a car there is just so easy.  Tammie is amazing, her product knowledge is second to none.  She followed up when needed and was always police and courteous.  The Finance Manager Rob Saltarini was again first class as he has been on all my dealings he is polite and courteous very knowledgeable and fast and efficient.

- Neal Ruane, August 2018

It is a very good vehicle, and was a good deal from a good dealership. I like the vehicle, particularly the voice activated hands free, and interior layout (with better drink holder etc.)  Thank you.

- Michael Norriss, February 2015

"It is not every day that you are pleasantly surprised with service excellence. From the time that I walked into Busselton Toyota, till I took delivery of my new vehicle, I was made to feel special and unique. Nothing was too much trouble and every aspect of my new vehicle build was handled professionally, to my satisfaction.  It was especially well done due to the fact that my vehicle had to go to 4 different outside contractors with 2 of them out of town.  The vehicle was completed on time, as promised, in a week and delivered on time, with zero inconvenience to me.  Tammie was professional and very knowledgeable with the product I was purchasing."

- Alan Avice du Buisson, July 2018

"Sales person Tammie was extremely knowledgeable about the Toyota Sahara Landcruiser, and we were impressed with her help, nothing was too much trouble for her. A nice cold drink was provided on the day we took delivery of our lovely new Toyota, which we enjoyed as it was a very hot day.  This small thoughtful gesture was important to my wife.  We enjoyed catching up with the proprietor Laurie Salttarini and my wife just loved the wonderful gift pack surprise.  In actual fact all the staff in the office were great and made us feel very welcome and comfortable.  It was a real pleasure to do business with this dealership.  YES WE DID LIKE THE WAY THEY DO BUSINESS."

- Bill & Elizabeth Stevens, February 2015

"All the staff that I had contact with were extremely helpful, cheerful and a pleasure to deal with. I especially liked that I was given all the information I required and all my questions answered without the feeling that I was pressured into purchasing either a vehicle or accesories. "

- Heather Byfield, February 2015

“Professional team, that’s why I bought another new car there. Otherwise I would have gone elsewhere.”

- John Hilton, August 2014

“I had a great experience buying my new car and have recommended Busselton Toyota to family and friends already.”

- Matt Polain, Baywest Blinds & Shutters, June 2014

“Kept informed, the car had to be ordered as the colour was not available. So nice and friendly – have recommended to numerous people. Would not go anywhere else.”

- Dawn McCarthy, June 2014

“I have had a vehicle serviced by Busselton Toyota and have also purchased another new vehicle from them prior to this. They have always been very professional and a pleasure to deal with.”

- Barry Calverley, August 2014

“The staff at the dealership were very friendly and helpful and we were made to feel very welcome without any pressure to settle on something immediately. They were happy for us to take our time and look, go away and think about the offers and ask as many questions as we needed to, all with patience and understanding.”

- Sharon Goddard, July 2014

No pressure, just polite and friendly in answering all our questions. Nice and easy delivery, no fuss, very professional. Excellent job by all staff, sales person explained everything well.

- Phil & Carolyn Thomas, May 2014

“From start to finish an excellent service to purchase a great vehicle.”

- Steve Turner, May 2014

“Outstanding support and advice from start to finish, all carried out in a relaxed environment. The time taken to explain all of the features, including the time spent with me when I returned to the dealer with a couple of questions. Just a remarkably satisfying experience from end to end. Brilliant!”

- Tim & Jane Aston, April 2014

“The staff at the dealership were very friendly and helpful and we were made to feel very welcome without any pressure to settle on something immediately. They were happy for us to take our time and look, go away and think about the offers and ask as many questions as we needed to, all with patience and understanding.”

- Sharon Goddard, July 2014

“Nothing was too much trouble and we were attended to very promptly and courteously. We were loaned a vehicle and the new vehicle arrived on time as we were advised. Busselton Toyota are always very focused on the customer’s needs and I cannot think of a time when they did not do the absolute best for my wife and I and we have just come from owning a new Mercedes Benz and Busselton Toyota treated us better than the Mercedes Benz dealer did… well done!”

- Ray & Debbie Brandt, July 2014

“The sales person was just so helpful and nothing was too much bother for him. He showed me how everything worked and is a very polite gentleman. It was my birthday on the 25th March and I had said I would love it for my birthday. They got it there and everything done to it for me to pick up for my birthday. That to me is going that extra mile. Great customer service. I love my new Rav4. I will always be going back to Busselton Toyota. Great staff all round and fantastic service.”

- Karen Tong, April 2014

“Appreciated the loan car while mine was being serviced and very friendly, competent staff make it worth the trip to Busselton to buy and service my cars. Busselton Toyota is a very professional company that is run with good old fashioned service.”

- Anthea Borg, October 2018

“Friendly staff, car was delivered at the right time plus washed and vacuumed.  Love that I can sit in comfort and either read or watch TV.  Great experience. ”

- Sharon Little ,  October 2018

“Busselton Toyota are a very professional outfit, they were ready to book my vehicle in when I got there and arranged for a driver to pick me up when the service was finished. ”

- Paul Riley, October 2018

Service Testimonials

"Busselton Toyota provide a comprehensive service of our vehicles when required. The staff are polite and most obliging also  providing a vehicle to return home whilst the service is being conducted."

-  Rick Cardinal, August 2018

Good old fashioned customer service very well done.  Keep up the good work.

-  Kingsley Sears, August 2018

It's always a simple, hassle free experience getting my cars serviced with Busselton Toyota.

-  Brendan Lindberg, August 2018

Service Department was efficient, organised and highly professional.  They even gave my vehicle a courtesy clean.

-  Rob Scanlan, August  2016

I was extremely impressed with every aspect of my service experience.  The staff were incredibly professional and friendly and the process was very easy to organise.  I was particularly impressed with the lovely clean car I was given upon my return.

-  Rachel Cook, August 2016

I have come to expect first class service and they haven't disappointed, now the 4th car in the family over 7-8 years.

- Graham & Toni Velterop, June  2016

"Busselton Toyota always look after us and Libby the service advisor is great to deal with.  Overall we are very happy with our Landcruiser and with Busselton Toyota who always go out of their way to make sure we are happy."

- Debra Brandt, March 2015

"Busselton Toyota is an extremely helpful and friendly company. I am pleased that I purchased my vehicle from them and will be returning to them for future service work (when my travel plans permit). I have been treated courteously, work done is entirely satisfactory and on time, and I would without hesitation recommend them to my colleagues for purchase and service of a vehicle.  All this, in spite of the fact that Busselton is some 160km from my home."

- Bruce Zilm, February 2015

"Have been having all family vehicles serviced in Busselton for many years and have always been happy with their high level of service, from the service manager to the reception.  Have recommended them highly to friends who now get their vehicles serviced there.  Also had a friend who recently bought a Rav 4 after test driving ours.  They were previously Holden owners."

- Kay Pavlinovich, February 2015

It was a highly satisfactory service, and very efficient and professional service people.  Have always found Busselton Toyota very friendly and professional service people and have always been more than satisfied with my services and feel confident  that I have had  a very professional and qualified job done.

- Judy Tremlett, October 2018

“The whole experience was professional – from the initial phone call to book the service to pick up. A fantastic bunch of well trained people. I will remain a loyal customer as long as I remain here in the South West. Keep up the great work.”

- Chris Griffin, July 2014

“All persons I had contact with were extremely helpful and very pleasant.”

- Sabina Cheshire, March 2014

“The gentleman who greeted me when I arrived was welcoming and professional. The service department is clean and well presented. The staff who were around and could be seen were pleasant, smiling and I was made to feel right at home. I recommend Toyota to everyone. I love my car and I have always loved being spoiled by the Busselton Toyota staff members. This car is the fifth Toyota I have owned since I was 17 years of age.”

- Trudi Ruane, August 2014

“From the moment I booked in for a service, staff worked in with me to get it serviced on the day which suited my wife. We received a text message to confirm date of service, we also got a reminder which is great because as a couple we are very busy. When Leanne picked up the car staff could not have been more friendly if they tried. The service department went over the service with my wife from A to Z. The car was washed and vacuumed to a high standard. Busselton Toyota are the best dealer I have dealt with. Well done everybody.”

- Gordon & Leanne O’Dea, March 2014