Busselton Toyota Testimonials

Sales Testimonials

Very friendly down to earth staff.  Their professionalism and customer service is great.

- Bruce & Wendy Rennick, June 2016

The entire staff at this Dealership make you feel as if your business is very important to them and they go out of their way to make you feel comfortable.  Nothing was too much trouble, no pressure.

- Paul & Maree Dalwood, September 2016

The professionalism, specific product knowledge, the absolute downright friendliness and the 'nothing was too hard attitude' was outstanding.  They kept me in the loop from sign up to driving out and everybody knew my name!

- Pat Ruba, September 2016

Very friendly staff.  A good deal and no pressure at any time from anyone.  Good advice regarding choice of colour.  Very well presented showroom.  Always got straight back to me with queries.  Gave me a lot of confidence to buy.

- Anita Emanuelson, September 2016

They make you feel part of the Toyota family and I could not get over how welcoming they made me feel on buying the RAV4, they exceeded my expectations.  

- Therese Delaney, September 2016

 

The team at Busselton Toyota are great, like one big happy family.  Makes buying a vehicle less stressful and a lot of fun.

- Krissy Kenyon, September 2016

100% stress free.  All staff were helpful and easy to talk to and we got exactly what we asked for without feeling pressured into purchasing extras.

- Josh & Kelly Bradley, July 2016

"Laurie and Rob Salterini were both AMAZING to deal with.  Both went above and beyond to look after me with my new purchase.  Would definitely recommend Busselton Toyota to anyone.  Service was fantastic, staff were friendly and I love my new car. Very happy customer :) "

- Gemma Trott, February 2015

"We would highly recommend the dealership to all our friends and anyone we know who is buying a Toyota.  Nothing was too much of a problem and all questions were answered promptly.  Our last six vehicles were Nissan Patrols and I am so glad we have a Landcruiser.  The quality and service is superior."

- John & Wendy Hudston, March 2015

 

"My husband and myself have been both pleased and impressed with the way the staff at Busselton Toyota have treated us on the purchase of our new Corolla, from the lovely lady at reception to the final explaining of the new car, they have all made us feel most welcome and showed us they value us very much as customers. A good feeling!"

- Beau & Vicki Pickersgill, February 2015

It is a very good vehicle, and was a good deal from a good dealership. I like the vehicle, particularly the voice activated hands free, and interior layout (with better drink holder etc.)  Thank you.

- Michael Norriss, February 2015

"We have recently purchased a Sahara Landcruiser from Busselton Toyota and we're extremely  happy with the team at this dealership.  I have been in the showroom several times just looking at a smaller vechile for myself to get about the city,   I was very pleased with the approach from the sales team, ready to answer all my questions.  I would like to extend a very big thank you to Simon and Laurie for the time spent with us.   I just love my Corolla."

- Rosa Bartlett, March 2015

"Sales person Tammie was extremely knowledgeable about the Toyota Sahara Landcruiser, and we were impressed with her help, nothing was too much trouble for her. A nice cold drink was provided on the day we took delivery of our lovely new Toyota, which we enjoyed as it was a very hot day.  This small thoughtful gesture was important to my wife.  We enjoyed catching up with the proprietor Laurie Salttarini and my wife just loved the wonderful gift pack surprise.  In actual fact all the staff in the office were great and made us feel very welcome and comfortable.  It was a real pleasure to do business with this dealership.  YES WE DID LIKE THE WAY THEY DO BUSINESS."

- Bill & Elizabeth Stevens, February 2015

"All the staff that I had contact with were extremely helpful, cheerful and a pleasure to deal with. I especially liked that I was given all the information I required and all my questions answered without the feeling that I was pressured into purchasing either a vehicle or accesories. "

- Heather Byfield, February 2015

“Professional team, that’s why I bought another new car there. Otherwise I would have gone elsewhere.”

- John Hilton, August 2014

“I had a great experience buying my new car and have recommended Busselton Toyota to family and friends already.”

- Matt Polain, Baywest Blinds & Shutters, June 2014

“Kept informed, the car had to be ordered as the colour was not available. So nice and friendly – have recommended to numerous people. Would not go anywhere else.”

- Dawn McCarthy, June 2014

“I have had a vehicle serviced by Busselton Toyota and have also purchased another new vehicle from them prior to this. They have always been very professional and a pleasure to deal with.”

- Barry Calverley, August 2014

“The staff at the dealership were very friendly and helpful and we were made to feel very welcome without any pressure to settle on something immediately. They were happy for us to take our time and look, go away and think about the offers and ask as many questions as we needed to, all with patience and understanding.”

- Sharon Goddard, July 2014

No pressure, just polite and friendly in answering all our questions. Nice and easy delivery, no fuss, very professional. Excellent job by all staff, sales person explained everything well.

- Phil & Carolyn Thomas, May 2014

“From start to finish an excellent service to purchase a great vehicle.”

- Steve Turner, May 2014

“Outstanding support and advice from start to finish, all carried out in a relaxed environment. The time taken to explain all of the features, including the time spent with me when I returned to the dealer with a couple of questions. Just a remarkably satisfying experience from end to end. Brilliant!”

- Tim & Jane Aston, April 2014

“The staff at the dealership were very friendly and helpful and we were made to feel very welcome without any pressure to settle on something immediately. They were happy for us to take our time and look, go away and think about the offers and ask as many questions as we needed to, all with patience and understanding.”

- Sharon Goddard, July 2014

“Nothing was too much trouble and we were attended to very promptly and courteously. We were loaned a vehicle and the new vehicle arrived on time as we were advised. Busselton Toyota are always very focused on the customer’s needs and I cannot think of a time when they did not do the absolute best for my wife and I and we have just come from owning a new Mercedes Benz and Busselton Toyota treated us better than the Mercedes Benz dealer did… well done!”

- Ray & Debbie Brandt, July 2014

“The sales person was just so helpful and nothing was too much bother for him. He showed me how everything worked and is a very polite gentleman. It was my birthday on the 25th March and I had said I would love it for my birthday. They got it there and everything done to it for me to pick up for my birthday. That to me is going that extra mile. Great customer service. I love my new Rav4. I will always be going back to Busselton Toyota. Great staff all round and fantastic service.”

- Karen Tong, April 2014

Service Testimonials

My car was cleaned inside and out, and the staff were exceptionally friendly and helpful.

-  Mim Kuipers, September 2016

Very polite and waiting for me on the driveway, no need to go inside.  Paperwork signed and they dropped me back at work.

-  Steve Turner, September 2016

The personal service and overall professionalism just make you feel like you are a part of the family down there.

-  John & Lorraine Emmott, August 2016

Service Department was efficient, organised and highly professional.  They even gave my vehicle a courtesy clean.

-  Rob Scanlan, August  2016

I was extremely impressed with every aspect of my service experience.  The staff were incredibly professional and friendly and the process was very easy to organise.  I was particularly impressed with the lovely clean car I was given upon my return.

-  Rachel Cook, August 2016

I have come to expect first class service and they haven't disappointed, now the 4th car in the family over 7-8 years.

- Graham & Toni Velterop, June  2016

"Busselton Toyota always look after us and Libby the service advisor is great to deal with.  Overall we are very happy with our Landcruiser and with Busselton Toyota who always go out of their way to make sure we are happy."

- Debra Brandt, March 2015

"Busselton Toyota is an extremely helpful and friendly company. I am pleased that I purchased my vehicle from them and will be returning to them for future service work (when my travel plans permit). I have been treated courteously, work done is entirely satisfactory and on time, and I would without hesitation recommend them to my colleagues for purchase and service of a vehicle.  All this, in spite of the fact that Busselton is some 160km from my home."

- Bruce Zilm, February 2015

"Have been having all family vehicles serviced in Busselton for many years and have always been happy with their high level of service, from the service manager to the reception.  Have recommended them highly to friends who now get their vehicles serviced there.  Also had a friend who recently bought a Rav 4 after test driving ours.  They were previously Holden owners."

- Kay Pavlinovich, February 2015

The vehicle was impressively cleaned inside and out – outstanding. Love the concept of fixed price service. The process from booking through to vehicle collection once complete was smooth and stress free.

- Tim & Jane Aston, August 2014

“Everything went as expected – time, etc. Cost reasonable and car completed at the time stated. Returned clean and ready to go.”

- Winifred Wills, August 2014

“It was a thorough service, on time and the car was washed as well. I was very impressed with the service and the staff at Busselton Toyota.”

- Gary & Lorna Morrell – visiting from Glenburn, Victoria, May 2014

“Very helpful, smiley staff and very experienced. I have never had a problem there – always excellent service and friendly staff.”

- Rhonda Jackson, May 2014

“The whole experience was professional – from the initial phone call to book the service to pick up. A fantastic bunch of well trained people. I will remain a loyal customer as long as I remain here in the South West. Keep up the great work.”

- Chris Griffin, July 2014

“All persons I had contact with were extremely helpful and very pleasant.”

- Sabina Cheshire, March 2014

“The gentleman who greeted me when I arrived was welcoming and professional. The service department is clean and well presented. The staff who were around and could be seen were pleasant, smiling and I was made to feel right at home. I recommend Toyota to everyone. I love my car and I have always loved being spoiled by the Busselton Toyota staff members. This car is the fifth Toyota I have owned since I was 17 years of age.”

- Trudi Ruane, August 2014

“From the moment I booked in for a service, staff worked in with me to get it serviced on the day which suited my wife. We received a text message to confirm date of service, we also got a reminder which is great because as a couple we are very busy. When Leanne picked up the car staff could not have been more friendly if they tried. The service department went over the service with my wife from A to Z. The car was washed and vacuumed to a high standard. Busselton Toyota are the best dealer I have dealt with. Well done everybody.”

- Gordon & Leanne O’Dea, March 2014